Privacy Policy
1. Introduction
This privacy policy sets out how Deirdre Coyne CBT Therapist uses and protects any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
2. What We Collect
We may collect the following information via our contact form:
- Name
- Contact information including email address and phone number
- Any information you choose to provide in your message
3. How We Use the Information
We require this information to understand your needs and provide you with a professional therapeutic service, and in particular for the following reasons:
- Internal record keeping for clinical purposes
- To respond to your initial enquiry and schedule appointments
- To provide the professional therapy services requested
4. Data Storage and Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Clinical notes and personal data are stored in compliance with BACP/BABCP professional standards and UK GDPR requirements.
5. How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. We use cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
6. Your Rights
You have the right to request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you, please email us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
7. Contact Us
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at hello@deirdrecoynecbt.com.